Q: Where do you obtain your herbs?
A: We procure our herbs from Frontier Co-op, a company renowned for its dedication to quality. They implement a robust quality assurance program that mandates supplier compliance with strict standards, conducts thorough in-house inspections on every shipment, and performs extensive product testing at every production stage. Additionally, they keep herbs and spices in climate-controlled warehouses to preserve their freshness and flavor.
Q: Can I smell and inspect the herbs before purchasing?
A: You are welcome to smell and examine the herbs in our shop before making a purchase, and we'll gladly fill your order according to your preferred amount.
Q: How are herbs sold for online orders?
A: For our online customers, we sell herbs by the ounce.
Q: What is your return policy regarding herbs?
A: Although we do not accept returns, we are more than willing to assist you if you are not satisfied with your purchase. Please reach out to us.
Q: What is the shelf life of your herbs?
A: Our herbs maintain an excellent shelf life, well before their recommended expiration dates. We meticulously manage our inventory and utilize any herbs approaching expiration to create other products or through alternative methods, ensuring that we consistently provide the highest quality items for our customers.
